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How to Handle Challenging Customer Service Scenarios

by EmployeePooling on 25 July 2017EN
1 placemark 585 Views 2 Views (24h) 0 Likes

There is no denying to the fact that it is ‘good customer service’ that’ separates a good company from a great company with many believing that prewritten scripts are reason for it. Giving to the complexity of customer services and varying situations, such scripts come handy as one has in mind a set reply to customers when situations go out of hand or when there is some sort of inability.

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